Returns and Exchanges
Please Download Return Form Here
- What is www.flyingtomato.com's return policy? We know you will love what you ordered but if something doesn't work out, Flying Tomato will gladly accept unworn, unwashed or defective merchandise for return or exchange within 14 days from the shipping date.
- Flyingtomato.com may and will refuse any return or exchange where there is obvious use, the garment has been worn or the garment is not in its original saleable condition.
- Most returns are processed within 7-14 business days of receipt in our warehouse. We will send you an email confirming that your return or exchange has been processed. You may also check the status of your return by logging into my account.
- Your refund will be credited back to the original method of payment used to make the purchase.
- Pack all items in a secure carton or reuse the original packaging and enclose the original invoice and return form.
- Shipping and handling charges are not refundable.
- Final Sale items are non-returnable.
- What is www.flyingtomato.com's exchange policy?
- Place an order for your new item immediately and we will waive your return shipping charges after we receive your item.
- Return the original item within 14 days for a refund or exchange.
- We will exchange your item for the same item in a different size and color only.
- Any defective item or item that was different from original invoice maybe refunded or exchanged.
- Please note that all defective items are subject to inspection.
- Upon inspection, if item is deemed defective or wrong item shipped, your return shipping cost will be credited back to the same form as the original order payment method.
- Pack all items in a secure carton or reuse the original packaging and enclose the original invoice and return form. Promo code/Discounted purchases:
- Flying Tomato will gladly accept unworn, unwashed or defective merchandise for return or exchange within 14 days from the shipping date.
- We only offer exchanges for the same item in a different size or color.
- Returnable for store credit only, Non-refundable.
-
To receive your exchange as fast as possible and ensure the size you need is in stock:
-
Return for defective items and wrong items shipped:
- Using Your Own Shipping Method? You can send items back to us at the address below using any trackable/insured shipping method. Sorry, we cannot accept COD returns.
- Return Address: Flying Tomato – Domestic Returns
4770 E. 50th Street
Vernon, CA 90058
- International Orders Unfortunately, due to the increased cost of international shipping, we do not offer international exchanges or returns.
- Questions or Concerns? Contact us with any questions or concerns.